Olark has been trail blazing in real-time customer service since 2009 - you’ve probably seen our chat window in the bottom right corner of many other websites. Behind our humble Olark box is a powerful idea: when online businesses give their customers a direct line to build a relationship, amazing things can happen.
We have a fantastic customer base that is growing at a solid clip. Our challenges range from timely delivery of millions of chat messages per week to making a beautiful user experience in both browsers and instant message clients.
We’re a close team who work out of our offices in South Park, San Francisco with a remote office in Ann Arbor, Michigan and employees in NYC, San Diego, North Carolina, Arizona, Canada, and the U.K. We are bootstrapped, profitable, & proud, and highly value self-direction and independent thinking. Our entire founding team are second time entrepreneurs; we love to teach and also value the past experiences you would bring to the team.